By default, the AT800DP adapter does not allow you to configure a username other than the telephone extension via the web: in fact, only the UserID field appears). However, this configuration can be done via the configuration file. The device must first be fully configured as indicated in the configuration manual, including the SIP account […]
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If the display cannot be accessed due to a fault or a factory reset is required without accessing the device web page: – Turn off the adapter – Simultaneously press the # (hash) and * (asterisk) keys – Power the adapter This operation could in some cases also bring the apparatus back to life.
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The AT800DP / CT11 device is a SIP adapter for headphones, with LCD display, POE compatible. It also supports the standard 12V, 500mA power supply (the power supply is not provided), in cases where you do not have a POE switch. It is suitable for those workstations where the operator must have his hands free […]
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If you happen to need to update Polycom phones that can’t surf the net and you can’t set up an auto-provisioning server that requires you to activate option 66 in the DHCP server, you can have the firmware downloaded from a local server via the web just like you would do if phones surfed. Just […]
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According to European regulations, the volume levels of the various devices connected to the IP phone (handset, headphones, and hands-free) are reset to the standard values (low) after each phone call, to avoid damage or annoyance in those with more sensitive hearing who want to use. the phone. To permanently save the customized volume adjustments […]
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If, when typing the same digit quickly from the keypad of an IP-6060 telephone (by Polycom), the characters associated with the pressed button appear (eg 222 could type the letter b), probably the phone has an outdated firmware version. Check that the version is the one indicated in the manuals (latest version supported: 4.0.4)
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In Polycom phones it is possible to configure a key for sending DTMF tone codes to activate particular functions (for example the door opener code of an intercom, entering your PIN code to access a particular service, etc.). In Polycom phones, particularly in the IP 6500 model (VVX 500), this is achieved exclusively through the […]
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The configuration of the terminals certified by VOIspeed should always be carried out with the Autoprovisioning function. VOIspeed IP V-6310 configuration The VOIspeed IP V-6310 IP phone with the default settings automatically searches for a DHCP server on the network during boot. The DHCP server, in addition to providing an IP address to the phone, […]
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The configuration of the terminals certified by VOIspeed should always be carried out with the Autoprovisioning function. VOIspeed IP V-6410 configuration The VOIspeed IP V-6410 IP phone with the default settings automatically searches for a DHCP server on the network during boot. The DHCP server, in addition to providing an IP address to the phone, […]
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In this article, we report the procedure for importing an address book into the V-6060 IP phone Warning: this procedure, if intended to differentiate the internal bells, can be avoided in the new version 6.5.X for PBX, since now it is the switchboard that sends the type of call (internal / external) to the terminals […]
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