Categoria Setup

How to choose call handling settings on your UI

In this section we will see how to choose the call management settings on your UI; through them it is possible to customize the behavior of the communication devices connected to our UI when a call arrives. By clicking on the settings icon you access the Settings area of ​​our UI; from here, in the […]
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How to use the communication devices of the UI

The VOIspeed UI allows each user to use up to a maximum of 4 communication devices, including a mobile phone. For a device to be associated with a specific user, it must be set up to authenticate to the PBX with the user’s account (username and password); to associate a traditional mobile phone, it is […]
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Install the VOIspeed UCloud UI

To install the UI on your PC do the following: Install the UI, running the latest version of the setup available; Start the UI; Enter your username and password as received when creating a user on the switchboard by the administrator. Below are also the minimum system requirements for using the VOIspeed UCloud UI Dual […]
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UCloud UI on Mac

For users of Mac systems it is possible to have a special version of the UCloud UI on their workstation that can be used quickly and easily via a web browser. Just start Safari and connect to ui.cluana.com. Once connected, the login screen will appear; to access it will be sufficient to use the credentials of […]
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Overview of the VOIspeed UCloud UI

The VOIspeed UCloud UI application is a command console for managing user communication devices (SIP devices and mobile phones). It is also a tool for monitoring one’s own activities and those of other users of the VOIspeed switchboard. So it is not a telephone or a softphone, as one might think: it does not manage […]
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VOIspeed UCloud and the terminals

In this article we will see how VOIspeed UCloud manages user terminals. The user terminals allow you to create an element of the switchboard associated with each device (physical or SW) that the user will want to use as his own telephone, connected to his own extension. VOIspeed allows you to manage up to 6 […]
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