Home 5 Technical assistance for VOIspeed partners

Technical support for resellers

Do you need technical assistance? Open a ticket from your user area.
For administrative information, go to the contact page.

How to ask for assistance

Online ticket

From your user area, you can request support for general problems, or for a more in-depth analysis regarding any anomalies you may have found.

Telephone appointment

VOIspeed provides a telephone number and a technician for direct telephone assistance (it must be requested at least 24 hours in advance, with a ticket in the user area).

RMA (replacement of goods)

You can request the replacement or repair of hardware products directly from your user area.

Emergency - S.O.S. CALLBACK

With the SOS CALLBACK service, you can leave a message and the dedicated team will provide a prompt telephone reply. The service is active from 9 am to 5 pm and is accessible by calling 0733 1776164 with an assistance code.

Resources

Manuals

In the manual area, you will find everything you need to set up and use VOIspeed to the fullest.

> Find out more

Hardware

Discover the telephones and accessories for traditional devices and landlines fully supported by VOIspeed, for maximum functionality of your company switchboard.

> Find out more

Customer training

Do your customers want product training? There is a simple and free course for them, every Friday!

> Find out more

Download area

Download drivers, firmware and manuals for your devices.

> Find out more