If you happen to need to update Polycom phones that can’t surf the net and you can’t set up an auto-provisioning server that requires you to activate option 66 in the DHCP server, you can have the firmware downloaded from a local server via the web just like you would do if phones surfed. Just […]
Read More
According to European regulations, the volume levels of the various devices connected to the IP phone (handset, headphones, and hands-free) are reset to the standard values (low) after each phone call, to avoid damage or annoyance in those with more sensitive hearing who want to use. the phone. To permanently save the customized volume adjustments […]
Read More
If, when typing the same digit quickly from the keypad of an IP-6060 telephone (by Polycom), the characters associated with the pressed button appear (eg 222 could type the letter b), probably the phone has an outdated firmware version. Check that the version is the one indicated in the manuals (latest version supported: 4.0.4)
Read More
In Polycom phones it is possible to configure a key for sending DTMF tone codes to activate particular functions (for example the door opener code of an intercom, entering your PIN code to access a particular service, etc.). In Polycom phones, particularly in the IP 6500 model (VVX 500), this is achieved exclusively through the […]
Read More
The configuration of the terminals certified by VOIspeed should always be carried out with the Autoprovisioning function. VOIspeed IP V-6310 configuration The VOIspeed IP V-6310 IP phone with the default settings automatically searches for a DHCP server on the network during boot. The DHCP server, in addition to providing an IP address to the phone, […]
Read More
The configuration of the terminals certified by VOIspeed should always be carried out with the Autoprovisioning function. VOIspeed IP V-6410 configuration The VOIspeed IP V-6410 IP phone with the default settings automatically searches for a DHCP server on the network during boot. The DHCP server, in addition to providing an IP address to the phone, […]
Read More
In this article, we report the procedure for importing an address book into the V-6060 IP phone Warning: this procedure, if intended to differentiate the internal bells, can be avoided in the new version 6.5.X for PBX, since now it is the switchboard that sends the type of call (internal / external) to the terminals […]
Read More
In the default settings, new calls made from the Polycom IP phone with the handset on hook are diverted to the speakerphone. To set the headset connected to the phone as the default device, enter the web administration of the phone, Preferences menu – Other preferences – User Preferences – Automatic detection of headset mode […]
Read More
In this article, we describe how to set daylight saving time on Polycom phones certified by VOIspeed. We remind you that these configurations are automatically applied through the self-provisioning of the terminals. First you need to access the phone’s web interface and navigate to the Preferences -> Date and Time section Then fill in the […]
Read More
When we have to send the tones from the Polycom IP telephone to an analog adapter in door opener / door entry panels applications and it does not work (connecting an analog telephone instead of the door entry panel we do not hear the tones pass) we must check that in the Polycom telephone configurations […]
Read More