Configure administrators and power users
In cases where the end user company of the switchboard wishes to have direct, partial or total control over the PBX without the external help of the reseller, it is possible to use special users with specific “increased” capabilities compared to normal users. These capabilities allow you to access the administration page of the PBX.
In the UCloud environment these users are called Power Users, while in the On Premises environment they are called Administrators.
CONFIGURATIONS FOR THE UCLOUD PLATFORM
To create a Power User, you need to create or modify a standard user and set the Poweruser level.
The activation of the Poweruser level will enable a new section of the user profile, which contains the different Capabilities to be assigned to the user for the control of particular switchboard properties. For greater simplicity, the capacities are organized in macro sectors: by clicking on the macro sector it is possible to activate or deactivate all the capacities connected to it. It is obviously possible to select individual capacities.
Access to the PBX as a Poweruser is guaranteed through the UI of the enabled user. The top menu of the UI will contain an additional button.
CONFIGURATIONS FOR THE ON PREMISES PLATFORM
In the Configuration – Administrators section the super administrator can create Administrators and Super-Administrators for the PBX in use. Entering the page you have a view of the active administrators.
The buttons , , are used respectively to delete, consult and modify the configurations.
To create a new administrator or super administrator click on the icon
The properties of an administrator are divided between the specific information of his account and the properties of his profile:
The Administrator profile allows you to determine, based on the selection of a series of permissions, access or prohibition to the areas of the PBX accessible by the account being created. By default all accesses are disabled.
The configurator allows you to enable all the items of entire sections (by enabling the section title), select only a few and, of these, decide which ones are manageable and / or editable. Taking for example only one of the various sections available:
PLEASE NOTE: each new administrator or super administrator of the PBX falls within the set of users foreseen in the license of the PBX, therefore the creation of an administrator occupies a license user, although this user cannot have his own extension and therefore make phone calls.