How Can We Help?

Gateway monitoring

This section displays the status of the gateways, i.e. the resources used to make and receive calls. Each line of global monitoring shows the status of a gateway. To learn more about gateways check here.

The monitoring page is static by default: to activate the automatic update (every 2 seconds) click on the refresh32-on button (initially gray) located at the top of the page.

Monitoraggio gateway

Typology Indicates the type of gateway (and therefore line) VoIP, ISDN, Analogue Line, ISDN, GSM
Name Name (description) entered when creating the gateway
Socket IP address and port assigned to the gateway
Realm Realm to which the user-side authentication server belongs. Important: in the case of an account with a VoIP operator, this field shows the value of the Realm EXPECTED by the operator. So if the gateway does not register, check that you have entered this same string in the Realm field of the account configuration (Settings Menu -> Gateway).
Lines Indicates how many lines are occupied on those available
Status Shows whether the login from the PBX to the gateway was successful (but verde) or not (but grigio)
Enabled Indicates whether the gateway is enabled or not
Actions The diag button allows direct access to the gateway diagnostics
The details button shows the gateway details