Generic configuration of device or SIP software client
In this article we will see how to configure a generic SIP device or a SW client compatible with the SIP protocol for operation with the VOIspeed6 Enterprise; specifically, we will analyze the case of login as a local user (resident in the same network to which the VOIspeed switchboard belongs) and the case of remote login.
In both cases, the necessary preliminary operation is to carry out the self-provisioning procedure for generic devices, following the guided procedure found here.
To carry out a correct configuration of the device locally, simply follow the instructions given in the .txt file that you will get through the self-provisioning procedure.
In particular, the file contains the user access credentials and the address and domain of the switchboard that you will need to set in the IP device or in the client software; in case of configuration of a third-party software client, it may be necessary to enable on any firewall present on the PC where the SW is running the traffic for the UDP port 5060 (necessary for the login of most commercial SW). The same thing applies to any antivirus, on which a rule must be created that allows the execution of the SW and enables it to use the network connection on the PC. For these last indications, it is necessary to refer to the specific documentation and guides of the firewalls and antivirus in use.
In the case of remote login of the device, it will be necessary to make a preliminary configuration of the firewall and of the company router in order to allow the passage of the network traffic necessary for the operation of the SIP protocol implemented by the devices and / or SW in use. In particular
- Open the range of ports 5004-506 on the firewall to allow login (5060) and the passage of voice traffic (5004 and following);
- Feed UDP traffic inbound from the same ports open on the firewall to the private IP address of the VOIspeed switchboard on the router;
- Make sure that the router NAT sessions are longer than the expire register times of the devices or SIP SW in use.
Device / client software side:
- On the user side it will be necessary to open the range of ports 5004-506 on the firewall to allow login (5060) and the passage of voice traffic (5004 and following).