The diagnostics of the VOIspeed switchboard
|The Diagnostics section, which can be reached from the Toolbox -> Diagnostics menu, allows you to access the switchboard event log and to carry out a specific diagnosis of the problems.
This area can also be accessed from the Call Report.By clicking on the you can download the current trace, while clicking on the icon you can access the complete log file folder.
An advanced search is available thanks to specific filters: clicking on Advanced Search you can open the list of filters, through which you can quickly debug problems and incorrect configurations.
Let’s see the parameters in detail:
|Allows you to filter the level of messages you want to view.
|Allows you to filter the type of interaction you want to analyze.
|Allows you to filter information by call ID
|Allows you to choose the entity whose interactions you want to analyze.
In this way, even within an entire test call it is possible to select which part of the call affects our analysis.
|Allows you to search within the package dump; the search mode is textual and allows you to search for information directly in the logged package provided that it is found for packages enabled in the configuration section