On startup, the PBX initializes a series of interfaces. The interfaces are those related to the functioning of the GUI (software and HTML5), of the SIP protocol, of the WAN protocol and of the WEB server. The System section monitoring keeps track of information on the successful initialization of the PBX’s basic interfaces. Information displayed: […]
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The conference call is shown in the call monitoring section, as shown in the following figure: By clicking on the user symbol next to the call, all the actors involved in the conference currently in progress will be displayed. As an example, in this specific case, the conference was made between customer service 191, a […]
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This section displays the status of the gateways, i.e. the resources used to make and receive calls. Each line of global monitoring shows the status of a gateway. To learn more about gateways check here. The monitoring page is static by default: to activate the automatic update (every 2 seconds) click on the button (initially […]
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This section displays the status of the gateways, i.e. the resources used to make and receive calls. Each line of the monitor represents the status of a gateway. This is the section to open to monitor the usage status of the telephone lines The data displayed in the table are as follows: Company Name of […]
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The VOIspeed switchboard uses e-mails to send information relating to its activities: for example, to communicate the credentials of new users and to send messages to company voicemail boxes (voicemail). In this section, you can check that the PBX is sending e-mails correctly. In the Cloud environment, the PBX relies on a predefined and non-configurable […]
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The asynchronous communication mechanism between the PBX and the web configurator often means that the configurations saved by the administrator and sent by the configurator to the PBX are not acknowledged at the very moment of the administrator’s confirmation as one or more modified entities are currently in use by the system. . In this […]
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In the Monitoring–> Parking Lines section, you can monitor the status of the PBX’s parking lines. The information shown is as follows: Line code Numeric code associated with the parking line Number Number of the parked interlocutor Name Name of the parked interlocutor Status Line status: free / busy Last operation Date / time of […]
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In this section you can view the status of meeting rooms in progress, ie meeting rooms whose deadline has not yet passed. Here you can therefore see both the rooms with active interlocutors, and halls with no interlocutors. Meaning of the Columns: Internal: internal number associated with the meeting room Name: Name of the room Date […]
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In this section it is possible to verify the correct sending of e-mails by the VOIspeed switchboard. The emails can relate to company voicemail messages or informational emails (e.g. for a change or creation of user accounts). We remind you that the sending of emails by the VOIspeed switchboard is an operation performed by the […]
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This section shows the reporting of the messages received in the company mailboxes of the PBX (personal mailboxes are not displayed). Typically, these messages can also be delivered directly to the voicemail manager GUI or via e-mail. The informations shown in this section are the following: Voicemail Name of the voicemail Date time Date and […]
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