A WAN route is a point-to-point connection between two VOIspeed switchboards, typically far from each other and which therefore requires the use of the respective xDSL connectivity (hence the acronym WAN: Wide Area Network). A WAN route allows switchboard users to call each other transparently as extensions of the switchboard itself, and to make phone […]
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With the VOIspeed switchboard it is possible to monitor the quality of calls. In the Toolbox – Quality Report section there are calls that have had at least one anomalous event, not necessarily perceptible by the interlocutors. The general quality of these calls can be analyzed based on the number of lost and / or […]
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On startup, the PBX initializes a series of interfaces. The interfaces are those related to the functioning of the GUI (software and HTML5), of the SIP protocol, of the WAN protocol and of the WEB server. The System section monitoring keeps track of information on the successful initialization of the PBX’s basic interfaces. Information displayed: […]
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In questo articolo vedremo come procedere alla configurazione per il funzionamento con il VOIspeed6 Enterprise di un generico apparato...
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This section contains the messages received in your mailbox. The messages are sorted by date, but it is possible to reorder them according to the information shown in the table: Casella Vocale Indicates the type of voicemail: personal or corporate. In this last case, the name of the company mailbox will be shown Date […]
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Under the Toolboox → Terminals section you will find a list of all the SIP User Agents who have registered at least once to the VOIspeed switchboard. . The main characteristic of a User Agent is the string with which it presents itself to the PBX. Each manufacturer sets this string in the device firmware […]
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The conference call is shown in the call monitoring section, as shown in the following figure: By clicking on the user symbol next to the call, all the actors involved in the conference currently in progress will be displayed. As an example, in this specific case, the conference was made between customer service 191, a […]
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This section displays the status of the gateways, i.e. the resources used to make and receive calls. Each line of global monitoring shows the status of a gateway. To learn more about gateways check here. The monitoring page is static by default: to activate the automatic update (every 2 seconds) click on the button (initially […]
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This section displays the status of the gateways, i.e. the resources used to make and receive calls. Each line of the monitor represents the status of a gateway. This is the section to open to monitor the usage status of the telephone lines The data displayed in the table are as follows: Company Name of […]
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The VOIspeed switchboard uses e-mails to send information relating to its activities: for example, to communicate the credentials of new users and to send messages to company voicemail boxes (voicemail). In this section, you can check that the PBX is sending e-mails correctly. In the Cloud environment, the PBX relies on a predefined and non-configurable […]
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