Guide to integration with Alyante

This article will show the step-by-step procedure for configuring the integration between VOIspeed and Alyante. The first thing to check is the version of Alyante: it is in fact necessary to have a version that supports the Alyante Next technology, which exposes a...

Configure integration with Vtiger CRM

VOIspeed provides a native integration module that takes advantage of the APIs made available by the Vtiger OnDemand platform. How to activate the Phone Calls module Download and install the Phone calls module From the Vtiger menu access the Extension Store ; In the...

How to view the info from Reviso on your UI

In this article we will see how to use the functionality (native with the integration of VOIspeed with the Reviso SW) of displaying contact information on calls. Reviso contacts are synchronized in the VOIspeed address book and kept aligned over time; these contacts...

Outlook integration and add-in deactivation

In some cases it may happen that Outlook ™ arbitrarily deactivates the additional component (plugin) v_outlook.dll which integrates with the VOIspeed GUI / UI. Since there is absolute variability in the machines, both in hardware and software, the phenomenon is...

IntroductionLynfa Comunicazione – User Guide

Introduction In this article we will focus on the user experience of the “Communication” module within Polyedro and we will also investigate the functional and management part of the latter. First of all, let’s say that the user can use all the...