If you need to search for a contact among the UI extensions, you can find it in the section dedicated to users accessible by clicking on the icon . Users can be organized by groups or departments. The departments created by the administrator will be automatically downloaded from the PBX when the UI is started. […]
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To search for a contact in the UI phone book, simply access the Phone Book from the icon and type the keyword (name, surname, company, or telephone number) corresponding to the contact in the search field (see Note). The search for the contact starts when at least two characters are typed and the resulting list […]
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To add a new contact, enter the Directory section of the UI and press the button. INSERT INFORMATION For each contact entered through your UI you can decide whether to make it visible to – and / or editable by – all users of your company. In addition to the contact configurations, 3 options are […]
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The VOIspeed SMS sending service is linked to specific user permissions that must be enabled to make it usable. Let’s see how you can administer the permissions in question to enable / disable individual users to use the SMS service. If the user has expressed the relative capability (see VOIspeed user management) on the page of […]
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To activate the VOIspeed SMS sending service it is necessary to purchase an SMS package from those available. First SMS purchase To proceed with the first purchase of an SMS package, simply click on the SMS icon found on your UI and follow the on-screen instructions that will be provided until the process is complete. […]
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To send SMS you must first have activated the SMS service (to find out how, see “How to activate the SMS sending service“). Once the service has been activated, it will be possible to send individual SMS from your VOIspeed UI or to plan bulk SMS sending through your UserArea; let’s see the complete functioning […]
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By clicking on the icon on the main SMS service access page, you can manage the address book dedicated to the VOIspeed SMS service. IMPORTANT. The SMS address book is logically distinct from the UCloud PBX address book; this is to avoid that contacts that are not interesting for the management of the service also […]
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By clicking on the icon on the main access page to the SMS service, the mask for creating a new message with scheduled mass sending will start. The meaning of the various fields is as follows: Sending date: allows you to decide the day and time when the system will send your SMS. Sender: allows […]
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Open the drop-down menu of the GUI corresponding to the colored circle, located at the bottom right of the user avatar, and select the desired status: Logs into the PBX and activates the GUI Prevents calls from reaching the extension (which can still manage messaging and file transfers) Blocks calls to / from other extensions […]
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